For technical support such as logging a warranty or service claim or to purchase spare parts for your Fervor gas grill barbecue you can use our online global customer service portal Garth Support

Garth Support has been created specifically to be easy and straightforward for both customers and our retailers to use. Before logging your claim or enquiry you will need to specify the region in which you live and then follow a few simple steps.

All warranty or service claims will need your receipt and purchase details to proceed – so be sure to keep them handy. We recommend both entering the details into your Operation and Instruction Manual as well as attaching a copy of your receipt to the booklet.